Networking Issues

This tutorial is designed to help you identify and fix problems with wired (Ethernet) and wireless (Wi-Fi) network connections in Windows. This tutorial doesn't cover network connection problems related to specific programs.

You might experience network or Internet connection issues in Windows for a number of reasons. Some common issues that can cause these problems are :

  • A wireless network adapter switch that's not enabled
  • WEP, WPA, or WPA2 security key or passphrase issues
  • Cables that aren't connected properly
  • Corrupted or incompatible drivers
  • Missing updates
  • Network connection settings
  • Hardware or software problems

If you have a laptop or a PC with a wireless network adapter, you can see a list of available wireless networks and then connect to one of those networks. The wireless networks will only appear if your PC has a wireless network adapter installed, the adapter is turned on, and the wireless access point is in range.

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